Whether you’re picking up a gig on Wonolo or have just landed a new longer-term gig at an organization, and it’s always a good time to make the right impression. You need to demonstrate your skills and experience and show that “you’ve got this.” So, what can you do to build up trust in your new placement and convince others you’re the perfect fit for the role?

Get a deep understanding of your responsibilities

Most roles have clearly defined objectives, responsibilities, or desired outcomes. Get a copy of those and go through them in detail. For each objective, think about how you’ll actually deliver those outcomes through your day-to-day responsibilities. Tie all of your job tasks back to those activities. Review your objectives on a regular basis to make sure you’re still meeting them.

If you don’t know how to do something, always ask

If you’re new to a role, one problem you’ll have is not knowing quite how something works. You might be tempted to struggle through regardless — it’s best not to. You could easily make mistakes that could be difficult to resolve. If you’re not sure, always ask, and take notes you can reference next time.

Seek out a work buddy or mentor

Talk to people you work with about getting a mentor or work buddy among those you work with. Ideally, this will be someone who:

  • Has an excellent understanding of your role and responsibilities.
  • Has the time to help you as you’re getting up to speed.
  • Has good interpersonal skills and can break things down and explain them.
  • Doesn’t mind you shadowing them.

Your mentor will be your “go-to” person with any questions or concerns with specific tasks.

Project self-confidence and openness

Building trust relies on competence and confidence. Competence that you’ve got the right talents and experience, and confidence that comes across in your approach and attitude. As you develop your skills and feel better about your role, your self-confidence will increase. Don’t be afraid to show that — speak up when you need to, project an open mind and a welcoming attitude, and lead by example.

Bring up questions and issues with your point of contact at the new job

Hopefully, you’ll have regular meetings with your point of contact. Make sure you prepare for those properly, by going through your objectives, thinking about your concerns, and noting any problems or issues. Discuss each of them openly, together with suggestions for improving the situation. Show a willingness to be proactive and embrace change.


Go above and beyond what’s expected of you

You’ve nailed it. You’ve got the right mix of skills, experience, and attitude. It’s time to take things a step further. This is where you do a little more than is expected of you. Look at general problems or issues in your area and think about how they could be improved. Offer to help out other new starters and become a mentor. Use the trust you’ve built to help others create trust. Develop a virtuous circle of good behaviors, confidence, competence, and approachability.

Ultimately, everyone builds trust differently. Look at these tips and adapt them to your own unique approach and strengths. Tweak how you work and act, and you’ll fit into your role in a way that will be an inspiration to others.